A VC in Vacationland

I often get asked which providers my companies use for their web-enabled selling, marketing, demos, training, etc. with customers or prospects.  Here's the short list of the ones we have found to be the best:

• Small Session Desktop Sharing–want to do one click, screen sharing within up to 100 people? Inexpensively and easy to use?  Consider Glance when you want to do a demo for the global IT team evaluating your software.  Besides being quick to set up and prepare invitations, Glance has the best latency of many sites we have tried in the past, especially when participants are in many countries. Plus free phone conferencing with each account. Much faster and easier than competitors for smaller, uncomplicated conferences.
• Larger Session Meeting/Webinars–Cisco's Webex ,while expensive, is still the best way to host a first-class meeting, training session or webinar with all the bells and whistles–moderators, questions, wikis, discussions, PowerPoint sharing, demos, videos, video conferencing, among other options are all available. A poor cousin, Go To Meeting , does many of the the Webex basics, at a lower cost. It works just fine for a straightforward PowerPoint and voice session.

Please avoid using companies like free conference call.com . These "free" services drive me nuts as they have major talk over/latency problems during calls.  When a prospective entrepreneur calls me to do a pitch using one of these services, I politely offer my own services, either Verizon or Ready Conference.

Do not skimp on purchasing quality communication services to call/interact with your customers or prospects.  Often, you have only one chance to make a good impression.  Spend a few bucks to do it right.

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