Ann Grakin of ChainLink Research wrote an excellent piece on last mile delivery costs. Guess what! They are very expensive and can seriously impact retail and e-commerce margins. As Ann points out, however, once trained, consumers wants their stuff as soon as they can get it, so the trend is unlikely to decellerate any time soon.
If you want to understand all aspects of what it costs to get your orders delivered to the home or business, check it out…
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